The BVL Concierge team work hard to ensure your Tuscan holiday is memorable and stress free. Born in Lucca with local knowledge and multiple languages, Laura and Silvia offer transparent, tailored advice in a proactive, thoughtful way to make your holiday both a logistical breeze and the experience of a lifetime.
We can assist you with practical details (check-in times, rooming arrangements, transfers, car hire, maid service, pre-arrival groceries and in-villa wine deliveries), and organising any holiday-enhancing activities.
Experiences range from cultural and culinary activities (special interest guided tours, cookery lessons, in-villa dinners, wine-tastings, language classes etc.) to artisan shopping and tours to places only locals know about!
From the eve of your holiday at Bella Vista Lucca until the day you leave you’ll be looked after. Part concierges, part trouble-shooters, the team is on hand 24/7 for the entire duration of your stay, always at the end of the phone and always ready to meet you at the apartment. Whether you need a good restaurant recommendation, a ticket for the opera, help planning excursions, or assistance with some aspect of the villa, we are here!
Once your booking is confirmed the BVL Concierge team will make contact with you.